© Copyright 2016 Z ATHLETICA, All Rights Reserved | Terms & Conditions | Privacy Policy

TERMS & CONDITIONS

​Introduction

 

www.zathletica.com is operated by or on behalf of Z Athletica Singapore Pte Ltd., 26 & 28 Jalan Benaan Kapal, Kallang Park, Singapore 399630. If you placed an order through this website, upon confirmation that such order is accepted, a contract of sale will be executed between you and Z Athletica. This contract will be governed by these terms and conditions and specifically by the purchase terms mentioned below.

Purchase Terms

Please read these Purchase Terms carefully before ordering products online from this website.

 
When do these Purchase Terms apply?

These Purchase Terms apply to all offers and contracts relating to the sale and delivery of products by Z Athletica. In other words, you agree to these Purchase Terms when you

  1. Order anything from Z Athletica's website

  2. Order anything at any web page directly connected to Z Athletica's website

  3. Accept an offer from us

It is only possible to deviate from these Purchase Terms if agreed, in writing, by us​.

Products

 

  • We have different types of products displayed on the website. Please note that in the case of limited edition or limited production, some products have extra restrictions such as limiting quantities per customer. These extra restrictions will be made known to you via the website.

  • All products shown on the website are subject to availability. This means that although we strive to ensure that the website reflects the availability of stock, a product shown may no longer be available for purchase.

  • Minor differences in colour and other variations in products are possible as a results of different image acquisition, display technologies or other technical reasons. Z Athletica is not liable for these variations and deviations. No rights can be derived from typing errors, product descriptions or manifest errors on the website.

  • All products remain the property of Z Athletica until you have paid all amounts owed in full under any agreement, including payment of costs, earlier or later deliveries or partial deliveries.

  • You may not sell, dispose or encumber any product before full title thereof has passed to you.

Eligibility
  • You must be over 18 years of age. If you are under 18, you may place an order with Z Athletica only with adult supervision

  • You can only order on the website if you are a consumer, not a reseller

  • You must guarantee that the information you provide to us in your order is accurate and correct

Entire Agreement / Contract
  • The following applies to all types of products. All information on the website is an invitation to treat only. In other orders, the information is not an offer or a binding contract. You agree that your order is an offer to purchase the products listed in your order.

  • All orders submitted by you are subjected to acceptance by Z Athletica. At all times, we are entitled to verify an order in advance and/or refuse to accept an order without providing reasons and with no liability to you or any third parties. If we do no confirm acceptance to your orders within 10 working days, it is deemed to have been refused.

  • Z Athletica may choose not to accept your order at our own discretion. Examples of when we may not accept your order are as follows:​​

    1. Products are shown on website but are not / no longer available

    2. Z Athletica is unable to obtain authorisation of your payment

    3. Shipping restrictions apply to a product

    4. Product(s) shown on the website contain(s) error(s) such as being incorrectly priced or otherwise incorrectly described

  • In the event that Z Athletica do no accept (part of) your order, we shall be entitled to cancel (part of)​ your order without incurring any liabilities towards you or a third party. Following the cancellation, Z Athletica will provide you with a refund for the amount paid to us under the cancelled (part of your) order

  • Z Athletica has and fully reserves the right to refuse any orders that it is known or reasonably suspected to be made with the assistance or involvement of any software, robot or other automated means or device

Maintenance of Products

Do note that there are washing and maintenance instructions printed on the labels of the products. We are not liable for any damage resulting from incorrect handling of products, including handling contrary to the instructions.

Price
  • The prices stated include GST

  • Prices are quoted in Singapore dollars (SGD)

  • Delivery costs will be charged in addition, where applicable. Such additional chargers will be clearly displayed and included in the final check-out

  • Z Athletica reserves the right to make prices changes prior to an order placed by you

  • While we make the best effort to ensure that all details, descriptions and prices seen on the site are accurate, there may be instances where errors occur. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will take it as the order is cancelled

Methods of Payment

Please check the website for more information on available payment methods.

Delivery

Please check the website for delivery instructions to each area and country. By requesting for delivery, you release us from all liability for loss or damage that may result from this request. If a delivery attempt is unsuccessful, you agree that the carrier we have engaged for the delivery delivers back to Z Athletica's Head Office. You Can chose to pick it up at the office or pay additional fees to arrange for another delivery to your designated address.

Damaged or Defective Products

Quality is paramount to us. Any defective products can be and should be returned to the Z Athletica's Head Office. Defective returned products are inspected by the Quality Assurance Department and refunded if the damage is from manufacturing defect or deviation from factory specifications. We undertake to fully refund the cost of any manufactured defective products.

 

If the problem was caused by reasons other than materials quality or assembly process, the original product will be returned to you

  • We do not refund products that are:

    • Obtained from a source other than the website / physical shop​

    • damaged by abuse or negligence (e.g. exposure to chemicals, caustic substances, open flame, high heat, sharp objects, etc.)

    • damaged by misuse or activities other than the intended purpose (e.g. court shoes for running on pavements etc.)

Please note that the life expectancy of any product depends on the individual using the product​the conditions of use and the characteristic wear patterns of user. Our products that are damaged by normal wear and tear or that have exceeded the reasonable lifespan of the product cannot be replaced.

Order Cancellation

Kindly contact us at +65 6440 6045 for more details

Miscellaneous

If you have any questions or comments about Z Athletica's website and its terms and conditions, or in the event that you wish to make a complaint, please do not hesitate to contact us at:

Email: info@z-athletica.com

Contact number: +65 6440 6045

Alternatively, you may also write to us with the following address:

Z Athletica Singapore Pte Ltd

No. 26 & 28 Jalan Benaan Kapal, Kallang Park

Singapore 399630

Amendments to Z Athletica's Terms and Conditions

Z Athletica reserves the right to make changes to the Terms & Conditions listed on the website at any time, at our sole discretion. The use of this website and any purchase agreement forged between you and Z Athletica will be subjected to the version of the company's terms and conditions in force at the time you place the order through this website or the day you browse this website, whichever applicable.

Events beyond any reasonable control

Z Athletica will not be held responsible for any delay or failure to comply or perform with your obligations under the Z Athletica terms and conditions, e.g. when the delay or failure arises from any cause which is beyond Z Athletica's reasonable control.